Shipping & Returns

Shipping:
We ship internationally! Wherever you are in the world, we will get your order to you. Please note that our shipping rates are flat rates. Orders take 1-3 business days to be shipped out.
Please allow for 3-10 business days within Canada, 3-12 days within the US and 7-21 internationally.
Rates: 
CANADA (all orders are expedited) : Flat Rate (expedited and with tracking) = $8.50CAD
UNITED STATES: Flat Rate (without tracking) = $9.50CAD
                             Priority (expedited and with tracking) = $15.00CAD
INTERNATIONAL: Flat Rate (by air and without tracking) = $10.00CAD
                              Priority (expedited, by air and with tracking) = $20.00CAD
Our Return Policy:
The customer has 7 days to return their purchase after the shipment is received. If the 7 day limit is exceeded, a refund cannot be performed.
If the garment is a liquidated (on sale) item, it is a final sale. A refund cannot be performed. For the return, the garment must be unused, still have original tags and in the exact condition as it was when primarily sent. When the return is received, an e-mail will be sent to you confirming we have received your return.
Once returned in approved condition, a refund will be processed and a full credit will be applied to your credit card or original method of payment.
The return shipping price is at your own cost unless further authorized or discussed with a Fur House rep. As you are returning a luxury good, it is highly recommended that your shipping must include a tracking number and shipping insurance.
If the garment becomes missing/lost, it is at customer's own risk.
At any time, please feel free to e-mail admin@thefurhouse.com regarding any questions!

Return Address:
398 De Maisonneuve Ouest Montréal, QC H3A 1L2